User Guides
Settle in to learning.
Access the following user guides to take full advantage of your digital banking tools. From personal to business, from cash management to record keeping, we’ve created documents to speed up your learning curve.
Still can’t find what you’re looking for? Chat with us or call customer service at 1-866-416-9302. We’re here to help.
User Guides for your Personal and Business Online Banking.
| General Navigation | Home Screen |
| Accessibility Preferences | |
| Activity Center | |
| Branches and Locations | |
| Desktop Quickstart | |
| Mobile Quickstart | |
| System Settings | |
| Card Controls | Card Valet |
| CardSwap | |
| Manage Money | Check Reorder |
| Customer to Customer | |
| External Account Linking | |
| Loan Payment | |
| Zelle | |
| Transfer Methods | |
| Wire User Guide | |
| Stay Informed | Alerts |
| Apple Watch | |
| Wire Transfer Report | |
| Text Enrollment | |
| Make Deposits | Mobile Deposit |
| Statement Management | eStatements and Documents |
| Statement Preferences | |
| Need Help? | Help Resources |
| Contact Us |
User Guides for syncing Quickbooks, Quicken and Mint to MSB Online.
| Mint Users | Mint Conversion Information | |
| QuickBooks Online Users | QuickBooks Online Conversion Steps | |
| QuickBooks Desktop Users | ||
| I Use QuickBooks Desktop on Mac Computer | QuickBooks Mac - Web Connect | |
| QuickBooks Mac - Web to Direct Connect | Preferred | |
| I Use QuickBooks Desktop on Windows PC | QuickBooks Windows - Web Connect | |
| QuickBooks Windows - Web to Direct Connect | Preferred | |
| Quicken Users | ||
| I Use Quicken on Mac Computer | Quicken Mac - Express Web to Direct Connect | |
| Quicken Mac - Web Connect | ||
| Quicken Mac - Web to Direct Connect | Preferred | |
| I Use Quicken on Windows PC | Quicken Windows - Express Web to Direct Connect | |
| Quicken Windows - Web Connect | ||
| Quicken Windows - Web to Direct Connect | Preferred |
User Guides for Cash Management Corporate Customers.
Equal Housing Lender.