Security Center

They frequently impersonate trusted companies like Microsoft, Google, Apple, PayPal, Geek Squad, or antivirus providers, using logos and branding from trusted companies or banks.

The message urges you to click a link, open an attachment, or call a toll-free number for “help.” Threatening legal action, account suspension, or security risks if you don’t act immediately.

Fake error messages or security alerts may appear on your screen, urging you to call a phone number provided for assistance, claiming your computer is infected or your account has been compromised.

Scammers often call, claiming to be from well-known companies like Microsoft, Geek Squad, Norton, McAfee, or other companies and assert that they have detected a problem with your computer. They may ask for remote access to your device to “fix” the issue.

Emails that appear to be from legitimate tech companies, warning of issues with your device or account, and prompting you to click on a link or call a number.

Fraudulent ads or search results that direct you to fake tech support websites.

Poor formatting, spelling errors, and incorrect logos

call a toll-free number about viruses or security problems

unsolicited calls, emails, or pop-ups claiming there is an issue with your computer. Legitimate companies typically do not initiate contact this way

Scammers often create a sense of urgency or use threats to prompt immediate action. Genuine tech support will not pressure you in this manner.

Be cautious if asked to pay for services via unconventional methods like gift cards, wire transfers, or cryptocurrency.

Never grant remote access to your computer unless you are absolutely certain the request is from a trusted source.

review your account activity or contact your bank directly

use official contact information from their website

Many companies, like Microsoft, offer free antivirus and firewall tools

at ftc.gov/complaint and include any phone numbers provided

If you need technical assistance, use a reputable local technician rather than relying on online search results.

For additional resources, visit ftc.gov/techsupportscams.